Trust, Caring & Flexibility

If you don’t learn another thing by visiting TamingTurnover.com learn this: People join companies but they leave managers. And why do they leave? Because they don’t “connect.” It’s that simple.

If there was ever a situation where time is of the essence, it’s when one of your peak performers finds herself alienated from her manager. No matter how well she’s doing, it’s only a matter of time before she leaves. And she won’t come tell you about his alienation. Either you know the situation and fix it or she leaves. Sooner or later. Period.

If you need more convincing, listen to noted retention expert Dr. John Sullivan, “ . . . be aware that as many as 85% of the reasons why a typical employee leaves are controlled by their direct manager—so the focus of most successful retention efforts revolve around the manager.”

Research has discovered that the three most important elements of a solid connection between a person and that person’s manager are:

Trust — “I trust my boss to stand up for me when times are tough.”

Flexibility — “My boss gives me goals but he lets me explore different ways to achieve those goals.”

Caring — “My boss cares more about my success than about his own.”

The Science of Getting & Keeping the Right People.™